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You have the option to return your product(s) within 14 days. This period starts the day after receipt of the products.
Important: a part of our range consists of hygiene products. These will not be accepted for return after opening and/or use. Please contact our customer service if you have any questions about this. In that case, send an email to info@jkbeautyshop.nl with 'Hygiene' as the subject.
JK Beautyshop will credit all* costs incurred to deliver your order (including any shipping costs) within 14 days of receipt. This credit will be issued using the same payment method as the original purchase.
If you wish to exercise your right of return, we request that you send the item along with the original invoice to the address below. Please also register the return using the form below.
Return shipping costs are at your own expense. Other return methods will not be processed.
For additional information regarding returns, please refer to our General Terms and Conditions.Please note! If you have paid via Klarna, you only need to register the return with us and NOT with Klarna.
*Except for an order that is not returned in its entirety.
It is, of course, unpleasant if you have a complaint about the service you have experienced. Nevertheless, we kindly ask you to inform us of your complaint. This can be done by e-mail, regular post and/or by telephone.We will review the complaint and try to resolve it to everyone's satisfaction.
After receiving your complaint, you will receive a confirmation from us. We will respond within 7 days of receipt; should it take more time, we will inform you.
Van der Waalsstraat 362721 KX ZOETERMEER+31 79 200 20 23info@jkbeautyshop.nl
